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White Pine Veterinary Practice

Customer Service Representative

Kelly Shockley

Kelly Shockley

Customer Service Representative

Kelly Shockley

Kelly joined White Pine Veterinary Practice in May 2025 as a Customer Service Representative, bringing both professional expertise and a lifelong passion for animal care. She holds a Bachelor of Science in Healthcare Administration and has built a diverse background through roles including Document Control Coordinator, Quality Lab Technician, and Land Survey Technician. Each position has strengthened her organizational skills, attention to detail, and commitment to providing excellent service.

At the clinic, Kelly especially enjoys connecting with clients and getting to know each patient who comes through the door, helping create a positive and supportive experience for both pets and their families.

Outside of work, Kelly’s life revolves around her love of animals, family, and in the warmer months enjoying her flowers. She shares her home with four dogs, two cats, and a foster pup, and cherishes time spent with her husband, daughter, and new grandson. For Kelly, the best days are those spent surrounded by four-legged friends.